Your data is exportable
Reports and records export to CSV, Excel and PDF at any time. No exit tax, no locked formats.
About & trust
Built, implemented and supported by people you can reach.
Choosing a platform is also choosing a vendor. This page answers the questions that matter beyond the feature list: who we are, how implementation works, what happens if you come to depend on us, and how your data stays yours.
Who we are
A Netherlands-based product and implementation team.
VFusion Retail and its AI core are built end to end by VfusionAI BV in the Netherlands. The people who design the product are the people who implement it and answer the phone - there is no outsourced ticket queue between you and the engineers.
We work as consultants, not as a licence vendor: implementations are done with you, customizations are scoped honestly, and when a capability is in pilot or on the roadmap we say so before you sign anything.
Implementation
From fit call to go-live, in the open.
- 1
Fit call
Thirty minutes on your operation and your current systems, with an honest answer on whether VFusion fits. If it doesn’t, we say so.
- 2
Tailored demo
The POS, the back office and Adam on data like yours, with your hard questions answered live.
- 3
Discovery & configuration
Modules, roles, stores and workflows mapped to how you actually trade - and a written, itemised quote.
- 4
Data migration
The guided import wizard brings your catalog, customers and history over, module by module, alongside what you run today.
- 5
Training & go-live
Your team trained on their own roles; POS terminals register themselves; you go live per module, not big-bang.
- 6
Ongoing support
A direct line to the people who built it: email and phone, answered within one business day.
Continuity
“What if we depend on you?” Planned for.
Runs where you choose
On your own hardware, or in our datacentre in the Netherlands. Either way, the records are yours.
Offline by design
Registers keep selling through a dead connection and re-sync without duplicating money. The shop floor doesn’t depend on the cloud being up.
Failsafes built in
Database failsafe and safe switch, self-applying migrations, and a register that can be rebuilt from central truth in about an hour.
Security & data
Boring, verifiable security.
Access control
Granular role-based permissions on web, POS and scanner; JWT-secured APIs; per-device authentication.
Auditability
A full activity log, system logs and an email ledger: who did what, when, and what was sent.
Data locality
Your data lives on your own hardware or in our Netherlands datacentre - and Adam does not hand it to third-party models.
Compliance-minded
Built on European standards - VIES VAT validation, MT940 banking, the Dutch BTW-aangifte - and designed to support your GDPR obligations.
Customer proof
Case studies will be real, or not at all.
We publish customer stories only with permission and verified numbers - context, modules, timeline and measured results, including what still needed manual work. Until the first written case is live, we’d rather show you the product on your own data than quote anonymous praise.
Meet the people behind it.
Book a fit call - and if VFusion isn’t right for you, we’ll tell you that too.